Returns must be initiated within 30 days of the original order date. Items must be unused and returned in their original condition with all packaging attached.

Once your return is approved, we'll email you a label to ship the item(s) back to us. Return shipping fee of $8 to $14 will be deducted from your refund, depending on location and items being returned.

Returns must be initiated within 30 days of the original order date. Items must be unused and returned in their original condition with all packaging attached.

Buyer is responsible for arranging return shipping via trackable service, unless the item arrived damaged or defective.

*Shipments rejected at customs due to customer request or refusal to pay duties are not eligible returns. Voluntarily rejected shipments are subject to these terms.

To start a return, please email CustomerService@MatadorEquipment.com with your name, order number, and the item(s) you're looking to return. Once we receive the item in its original condition, we’ll issue your refund.

Please allow 3–5 business days after the return arrives for processing.

We don’t offer direct exchanges. If you need a different item, the best way forward is to return your original order and place a new one.